Help & FAQ
Everything you need to know about using Flickd.
Getting Started
What is Flickd?
Flickd is a streaming discovery app that learns your taste in movies and TV shows. Swipe through content cards, check in daily with what you're watching, and build a viewing personality profile that powers smarter recommendations over time.
How do I create an account?
When you first open Flickd, you'll go through a quick onboarding where you pick your content preferences, streaming services, favorite genres, and a few shows you like. At the end, sign in with Google or Apple to create your account. All your selections are saved automatically.
Is Flickd free?
Yes! Flickd is free to download and use. The core experience — swiping, daily picks, check-ins, watchlist, personality profiles, and stats — is completely free. Flickd Pro unlocks additional premium features.
Swiping
What do the swipe directions mean?
- Right — Interested (adds to your watchlist)
- Up — Loved It (adds to watchlist with extra weight)
- Left — Not For Me (tells us to show less like this)
- Down — Didn't Like (strongest negative signal)
Every swipe helps Flickd learn your taste. The more you swipe, the better your recommendations get.
Can I undo a swipe?
Yes! Tap the undo button at the top of the swipe screen to reverse your last swipe. The card will return to the stack and the swipe record will be removed.
Can I see my swipe history?
Go to Settings → Swipe History to see everything you've swiped on, with search and analytics. Pro users can also re-swipe or delete individual swipe records.
I'm seeing a swipe limit modal. What's that?
Free users see a brief reminder every 15 swipes. Just dismiss it and keep swiping — there's no hard limit. It's simply a prompt to consider Flickd Pro.
Daily Picks
How does my daily pick work?
Every day, Flickd generates a personalized recommendation based on your swipe history, personality profile, viewing habits, and genre preferences. Your daily pick refreshes each day and is unique to you.
What are Hidden Gems and Wildcards?
These are Pro features that give you two additional daily picks:
- Hidden Gem — A niche pick from your top genres with lower popularity but high ratings. Great for discovering under-the-radar content.
- Wildcard — A pick from genres adjacent to your favorites, helping you expand your taste in unexpected directions.
Why is my daily pick the same as yesterday?
Daily picks are generated once per day and cached. If you see the same pick, you may be viewing a cached version from earlier today. The pick will refresh the next calendar day in your local timezone.
Check-ins & Streaks
What is the daily check-in?
Once a day, Flickd will prompt you to log what you watched. You can select items from your “currently watching” list, browse suggestions, or search for anything. Each item gets its own duration slider. Checking in builds your streak and improves recommendations.
How do streaks work?
Your streak increases by one each consecutive day you check in. If you skip a day without checking in (or explicitly skipping), your streak resets to zero. Streaks are tracked in your local timezone.
Can I skip a day without losing my streak?
If you didn't watch anything, you can dismiss the check-in prompt and it will count as “skipped” for that day. However, skipping does not preserve your streak — you need to log at least one viewing session to keep it going.
Watchlist
How is my watchlist organized?
Your watchlist has three tabs:
- Watching — items you've marked as currently watching
- Interested — items you swiped right or up on
- My Lists — custom lists you create
Long-press any item for quick actions like marking as watching, viewed, or removing from your list.
Where did my negative swipes go?
Items you swiped left or down on are filtered out of your watchlist views. They still exist in your swipe history (Settings → Swipe History) and contribute to your taste profile.
Personality & Stats
What is my streaming personality?
Flickd computes 7 traits from your swipe and viewing behavior: mainstream vs. indie taste, serial commitment, rewatch tendency, critical eye, variety seeking, and mood range. These traits match you to one of 10 personality archetypes.
When does my personality update?
Your personality automatically recomputes every time you swipe. Your habits update on each check-in. Stats refresh whenever you view them. Everything stays current without manual action.
What are Signature Picks?
Signature Picks are the top 5 movies or shows that define your taste. They're computed based on uniqueness (less popular = more defining), how strongly you reacted (loved > liked), and alignment with your top genres.
Flickd Pro
What does Pro include?
- Hidden Gem daily picks
- Wildcard daily picks
- Enhanced recommendation algorithm
- Community stats on content
- Re-swipe and delete in swipe history
How do I subscribe?
Flickd Pro is available as a subscription through the Apple App Store or Google Play Store. Look for the Pro badge or upgrade prompts within the app.
How do I cancel?
To cancel Flickd Pro, go to your device's subscription settings:
- iOS: Settings → Apple ID → Subscriptions → Flickd
- Android: Play Store → Payments & subscriptions → Subscriptions → Flickd
Social Features
How do I add friends?
Go to the Social tab and tap “Add Friends.” You can search for users by display name, send friend requests, or share an invite link.
Can friends see my swipe history?
No. Your individual swipe history is private. Friends can see your personality type and viewing stats that you choose to share, but not your specific swipe decisions.
Account & Settings
How do I change my preferences?
Go to Settings to update your content type preference (movies, TV, or both), streaming services, genre preferences, theme mode, and display name.
How do I delete my account?
To request account deletion, email us at [email protected] with the subject line “Account Deletion Request.” We will delete your account and all associated data within 30 days.
Still Need Help?
If your question wasn't answered here, reach out to us:
We typically respond within 48 hours.